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Frequently Asked Questions
General
Choose the subscription that best suits your little reader and tell us a little about them, including their age, hobbies and interests. We’ll hand-pick four preloved children’s books and send them straight to your door each month.
We use the information you provide at checkout, including your child’s age, interests, hobbies and favourite things, to help us choose books we think they’ll enjoy.
Every book is individually checked by us and must meet our Quality Guarantee. Books will be in good to like-new condition, with no books included that we wouldn’t be happy to give to our own children.
Our subscriptions are exclusively preloved. We believe great children’s books deserve more than one reader, so every book has already been loved before and is ready for its next little reader.
Not necessarily. The books shown are examples only. Every subscription is individually selected, so your box will be different and personalised to your child.
We currently offer subscriptions for children from newborn through to age 8. We choose books appropriate for your child’s age and stage.
Absolutely! If there are particular authors, characters, themes or types of books your child loves, let us know in the order notes and we’ll do our best to include them. We cannot however guarantee their inclusion, as our stock changes each month.
We’ll do our best to avoid duplicates based on the information you provide. If you have a particularly well-loved collection, you can let us know what they already have in the order notes.
Yes! UK delivery is included with your subscription, so there are no additional delivery charges to pay at checkout.
Yes. You can cancel your subscription at any time, subject to the terms of your chosen subscription.
As our books are individually selected and preloved, we want you to be happy with every book you receive. If there’s a problem with your order, please get in touch and we’ll be happy to help.
Yes! Our subscriptions make a lovely gift for little readers. You can include the recipient’s details and any information that will help us choose books they’ll love.
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